Shipping policy

Shipping Policy

Thank you for choosing PlayWoodKid.

Order Processing

All products are carefully handcrafted and prepared for shipment.

Processing time is typically 3–12 business days unless otherwise stated on the product page.

Personalized or custom-made products may require additional production time.

Shipping

We ship worldwide using trusted international shipping carriers.

Estimated delivery times:

USA & Canada: 7–14 business days

Europe: 5–10 business days

Australia & New Zealand: 14–20 business days

Rest of the World: 10–25 business days

Delivery times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order.

Free shipping promotions, when available, apply only to eligible products and destinations.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer unless otherwise specified.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and the product so we can resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. PlayWoodKid is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Questions

If you have any questions regarding shipping, please contact our customer support. We're always happy to help.